Privacy Policy

At Celestial Dials, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

  • Personal Information: When you purchase a product, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: We also collect non-identifying information such as browser type, device type, IP address, and website usage data through cookies and analytics tools to enhance your shopping experience.

How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill orders, including shipping and payment transactions.
  • Customer Service: Your information helps us provide personalized customer support, respond to inquiries, and offer product recommendations.
  • Marketing: If you opt-in, we may send you promotional emails about new products, exclusive offers, and updates. You can unsubscribe at any time.
  • Legal Compliance: In certain cases, we may be required to share your information to comply with legal obligations.

Protecting Your Information

We implement various security measures to protect your personal information. Your data is encrypted during transmission using SSL (Secure Socket Layer) technology. Additionally, we restrict access to your information to authorized personnel only.

Third-Party Services

We may share your data with trusted third-party service providers (e.g., payment gateways, shipping companies) to help us fulfill your order. These third parties have their own privacy policies, which we recommend you review.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and track usage data. You may adjust your browser settings to decline cookies if you prefer.

Your Rights

You have the right to access, update, or delete your personal information at any time. Please contact us at support@celestialdials.com if you would like to exercise these rights.